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BWR 038: Laura Sherman: Company Culture, 97% Client Retention and Insuring the Wealthy…Oh My!

How do you build a company that offers an unbeatable client experience?

Listen to our Interview with Laura Sherman of Baldwin Krystin Sherman Partners Insurance to find out!

Laura Sherman insures some of the wealthiest people in the country and she does it with grace and class.  Her company, Baldwin Krystin Sherman Partners Insurance (BKS Partners Insurance) is the exact opposite of what you would think an insurance company is all about! They’ve been in Inc. 5000 as one of the nation’s fastest growing companies, her 75 “colleagues” (what they call their team) are passionate and dedicated people who’s first priority is the client and their annual report, shared with their clients, shows a 97% retention rate! Laura and her team take a holistic approach to insuring their clients, making sure it’s part of their financial and life plans. Her history is amazing and includes working for the Antique Road Show and the creation of the insurance plan for Ferrari. Listen to her inspiring interview and learn more about how Laura makes the business of Insurance fascinating!

 

Laura’s Kick-A$$ Quotes:

If you do the right thing for your clients, they’ll be raving fans for you.

We’ve tried to be very purposeful about the culture and what we stand for and what we believe in and we hold each other accountable for that.

If you have the power to help others, it comes back to you in spades, and it nourishes your soul.

 

Laura’s Favorite Business Book

Good to Great by Jim Collins

 

Click Below to Listen to any book of your choice for FREE!

Find out more about Laura & BKS Partners Insurance!

 

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